Driving Business with Innovation & Product Design (UX)
Hi!, I'm Jeff.
I'm an Innovation, Product, and Design (UX) Leader with deep experience driving business outcomes in Startups and Fortune 500 companies such as ARPU, Retention, Conversion, Adoption, and CSAT through UX and innovative new products and services across B2C, B2B, Enterprise, SaaS, Cloud, Web, Desktop, and Mobile.
Startups
Which I've founded and created, bringing new, innovative products and services to market.
Partners
Who I've worked with to commercialize new & emerging technologies.
Companies
Where I've established and led Product Design (UX) Teams and Digital Transformation.
Expertise
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Product & Technology Innovation – Incubated and launched multiple enterprise SaaS platforms, optimizing CX, sales, and operational efficiency.
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Venture Building & Commercialization – Negotiated IP transfer from U.S. Gov’t, transitioned 4 prototypes to major DoD Programs, and raised $14M in capital.
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Go-To-Market & Growth Strategy – Built and led cross-functional teams (UX, Product, Engineering, GTM, Sales, Marketing) to scale data-driven, customer-centric solutions.
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UX & Design-Led Product Strategy – Founded 6 UX teams, developed 4 company-wide Design Systems, and improved NPS, CSAT, and digital adoption metrics.
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Emerging Tech Leadership – Experience with AI, ML, Data Visualization, IoT, Cloud Platforms and Digital Transformation.
Professional Projects
Passion Projects
Industries
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ECommerce
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Fintech
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Telecom
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AI/ML Ops
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Physical Safety & Security
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Law Enforcement
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Emergency Management
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Transportation
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Military & Defense
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IoT
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Smart City
Education
Masters of Science, Computer Science
Colorado State University
The VP / Director
Nielsen Normal Group
Bachelors of Science, Computer Science
Trinity University
Design Ops: Scaling UX Design and Research
Nielsen Norman Group